TERMS AND CONDITIONS

Welcome to MRSHOPGHANA website (the “Site”). References to (the “Site”) herein refer to Mrshopghana Limited. These terms and conditions (“Terms and Conditions”) regulate the usage of the Site, Mrshopghana. By accessing the Site “Mrshopghana “, you confirm your understanding of the policies, Terms, and Conditions. The Site reserves the right to make changes, modify, add or remove portions of this Terms and Conditions of use at any given time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. If you do not agree to these Terms and Conditions of use, you shall not use this Site. Your continued use of the Site following the posting of changes to Policies, Terms, and Conditions of use constitutes your acceptance of those changes.

  1. PICK UP
    Once you place an order, we will contact the recipient. The recipient will be required to provide a Valid Photo ID and the Order Number before receiving their items. The Valid Photo ID must bear the same name as the one entered by the Sender when placing your order. We do NOT deliver items and pay out cash tokens to any other person than the Recipient.Recipient must always make sure they present their valid photo ID during pick up. Cash Tokens are paid directly to the recipient after they receive their shopping basket.Recipients can pick up their shopping basket at any of our Pick-Up locations nationwide but must notify us so we can make the necessary arrangements.
  2. GIFT SHOP / PRESENTS
    Our Gift Shop makes it possible for people living abroad to buy gifts on special occasions for their family and loved ones in Ghana. We have created this to end the hassle you go through in getting gift items to family and loved ones in Ghana. Our gift shop saves you a lot of money as a result of you not paying for some taxes, shipment, and duty when trying to get this items to family and loved ones in Ghana.We have carefully selected the best gift ideas for every occasion. Our prices are very moderate and its the best deal you can find on the market. We have a variety of items you can choose from. Some of these items are the latest Mobile Phones, Laptops, Bags, Watches, Perfumes, Sneakers, PS4 Games, Bags, Bluetooth Speakers and others. We do not sell second hand or used items. All items gift items in our Gift Shop are brand new, original from source and sealed if need be.
  3. DISCOUNT / DONATION PACKS
    These packs mainly consist of assorted food items including drinks, noodles, sugar, rice and other food items. We have discount provision packs specially made for students.These student packs contain almost all the food items students need for school. We also have discount donations packs to make it possible for people living outside who will want to make donations to schools, churches, hospitals, and orphanages. For special orders of your choice, please do contact us. We will help you put your items together and get your items ready for pick up as soon as possible. We advise that the Sender investigates the AUTHENTICITY of any institution here in Ghana before making a donation. We will not be held liable for any donation order or orders placed on the Site without due diligence by the Sender.
  4. CASH TOKENS
    We have created this Cash Token as a special way to get some cash to family and loved ones living in Ghana after shopping on Mrshopghana. Customers can ONLY purchase a cash token after shopping. When a customer buys a Cash Token, we will pay the recipient the amount the sender bought in its Cedi Equivalence. Our exchange rate will be based on the purchase date and the exchange rate is always displayed cash at the token page . The maximum amount of Cash Tokens that can be purchased per each transaction is $2,500.Two Cash Tokens of the same value can not be added to cart.Customers must select two cash tokens that will equal the amount they want to send. Only two cash tokens can be purchased per each transation.We pay out Cash Tokens directly and ONLY to the recipient in person. A recipient who opts for a different mode of Cash Token payout will bare all the charges that will be incurred as a result of payment.
  5. AIRTIME/PHONE CREDITS
    We ensure that recipients in Ghana receive their Airtime or Call Credits within a few minutes after purchase. A Sender must ensure to provide us with accurate details of the recipient. For clarity sake, the Sender during the time of purchase is advised cross check the recipient details they send through to make sure they are correct. If the account details provided to us by the Sender is wrong, Mrshopghana will not be held liable after we have successfully credited such an account. However, if you find yourself in such situation, do contact us as soon as possible for assistance with a little surety of recovering your lost airtime or phone credit. We sell Airtime or Call Credits from all the network providers in Ghana and that is Mtn, Vodafone, Airtel, Tigo, and Glo.
  6. INTERNET BUNDLES
    Our Internet or Data Bundles are sold at moderate prices. The recipient will receive their Internet Bundles within few minutes after purchase. A Sender must ensure to provide us with accurate details of the recipient. For clarity sake, the Sender during the time of purchase is advised to cross-check the recipient details they send through to make sure they are correct. If the recipient account details provided to us by a customer is wrong, Mrshopghana will not help liable after we have successfully credited such an account. However, if you find yourself in such a situation, do contact us as soon as possible so we assist in such issues with little surety of recovering your lost internet or data bundle. We sell Internet or Data bundle from Mtn, Vodafone, Airtel, Glo, Surfline, Busy and Blue.